Order & Shipping Policy
ORDER PROCESSING
- Please allow 3-5 business days for standard processing after your order has been placed. After this period, the shipping process will go into effect. During high sale times and holiday seasons it may take up to 7-9 business days for standard processing. Our business days are Monday – Friday.
- We do ship internationally, and those shipping times can be up to two weeks. There is weight-based fee for shipping outside the United State, and a duty fee may also be applied at delivery.
- All prices are listed in USD.
- We are unable to make any adjustments, or additions, to orders after they have been submitted. No exceptions.
- We are unable to cancel orders after they have been submitted.
- Sweet Southern Swank Boutique does not guarantee the stock of any item.
SHIPPING
- Sweet Southern Swank does not offer expedited shipping, we offer standard or priority shipping.
- It may take 48-72 hours for you to receive a confirmation email that your package has left our facility, not counting weekends or holidays.
- Sweet Southern Swank is not responsible for carrier delays, lost, stolen, or misdirected shipments by the carrier when there is a notice of delivery. Optional coverage is available through Route+ at the time of purchase.
- Sweet Southern Swank is not responsible for the receipt of shipping confirmation email.
In-Store Pickup
- Customers can select in-store pickup and pickup their goods upon receipt of fulfillment at 1510 N Kickapoo STE #9 Shawnee, Oklahoma.
- Packages must be picked up as quick as possible.
- Packages not picked up within 60 days of fulfillment will be presumed abandoned and will be donated or returned to the sales floor. No refunds will be made due to non-pickup.